By Bruce Mundell
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May 30, 2022
Ehrenberg-Bass (EB) challenged the idea of brand love, effectiveness of loyalty campaigns & the practise of hyper targeting. They claim there is only “mental availability” & “physical availability” which translates that buyers preference brands who are top of mind & easy to find. If you don’t have time to read 64 pages of research then we have created a summary of the key learnings for B2B marketers with some recommendations on how to apply the laws. As we specialise B2B within the media industry we have highlighted some considerations with recommendations on how these laws can be used by the media industry.